Understanding transaction fees
Learn about transaction fees, processing costs, and how pricing works on Zwee's US-based ticket marketplace.
In this article:
Fee structure overview
Zwee operates on a transparent fee structure designed to keep costs low while maintaining a high-quality marketplace experience. Our fees cover payment processing, platform operations, and creator support across the United States.
Key principle: No hidden fees
All fees on Zwee are clearly disclosed before you complete any transaction. You'll always know exactly what you're paying and why.
What's included
- • Secure payment processing
- • Platform hosting and maintenance
- • Customer support
- • Fraud protection
- • Creator verification
- • Dispute resolution
Fee types
- • Payment processing fees
- • Platform service fees
- • Creator payout processing
- • Tax reporting compliance
- • Account verification services
How ticket pricing works
Zwee uses a transparent pricing model based on retail value and tier selection. Understanding this structure helps you know where fees come from.
Pricing calculation process:
Tier 1
Tier 2
Tier 3
*Reward tokens are only awarded for products with retail value of $600 or more. This encourages participation in higher-value listings while maintaining sustainable economics.
Payment processing fees
Zwee uses Stripe for secure payment processing within the United States. Processing fees are included in ticket prices and token purchases.
Ticket purchases
Processing fees are built into ticket pricing, so you pay the displayed price with no surprises.
Token purchases
Tokens are always $1.00 each with no additional fees. What you see is what you pay.
Token purchase fees
Zwee offers different types of tokens, each with its own characteristics and fee structure.
Purchase Tokens
Reward Tokens
Referral Tokens
Token usage priority
When purchasing tickets with tokens, the platform uses this priority order to maximize value:
- Reward tokens (non-redeemable)
- Referral tokens (non-redeemable)
- Purchase tokens (redeemable)
Creator payout fees
Creators receive their earnings through a transparent fee structure that balances fair compensation with platform sustainability.
Creator earnings breakdown
Payout requirements
- • Listing must be completed and winner selected
- • Product must be shipped and received
- • Tax information must be on file
- • Bank account connected via Plaid
- • Account must be in good standing
Payout timeline
- • Processing: 1-3 business days
- • Bank transfer: 3-5 business days
- • ACH processing time included
- • Minimum payout: $25.00
- • No payout fees charged to creators
Security & compliance
Zwee meets all US security and regulatory requirements for financial transactions and data protection.
Payment security
Tax compliance
Regulatory compliance
Zwee operates in full compliance with US federal and state regulations:
Fee transparency and disclosure
Zwee is committed to complete transparency about all fees and costs. You'll always know what you're paying and why.
What we disclose
- • Total cost before payment
- • Fee breakdowns on request
- • Processing fee inclusions
- • Tax implications clearly stated
- • Creator commission structures
- • Refund policy implications
Where to find fee info
- • Checkout page summaries
- • Purchase confirmation emails
- • Transaction history
- • Help center articles
- • Terms of service
- • Customer support
No surprise charges
Zwee never adds hidden fees, surprise charges, or unexpected costs. The price you see at checkout is exactly what you'll pay. All fees are clearly disclosed upfront, and we maintain transparent pricing throughout your experience.
Ways to minimize fees
While Zwee keeps fees low, here are strategies to maximize your value and minimize additional costs.
For buyers
- Use earned tokens for fee-free purchases
- Choose US-based payment methods
- Refer friends to earn referral tokens
- Participate actively to earn reward tokens
For creators
- Maintain high performance for bonus earnings
- Keep account in good standing
- Complete tax and banking info early
- Ship products promptly to avoid delays
Smart token strategy
Build up your token balance through platform activity to reduce or eliminate purchase costs:
Questions about fees or pricing?
Our support team can provide detailed breakdowns and explanations for any transaction.
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