How to participate in deals

1. Finding and Browsing Deals

Marketplace Navigation

• Visit the Marketplace to browse all active deals
• Use category filters to find deals in specific product categories
• Sort by newest, most popular, or tickets remaining
• Use the search bar to find specific products or brands

Deal Information

Each deal card shows important information:

• Product details: Name, brand, retail value
• Ticket price: Cost per entry ticket
• Tickets available: Total number of tickets for sale
• Tickets sold: How many have been purchased
• Tickets remaining: How many are left to purchase
• Creator: Who is hosting the deal

2. Understanding Entry Requirements

Account Requirements

• You must have a verified Zwee account
• Complete your profile setup
• Add a valid payment method
• Be 18 years or older (or age of majority in your jurisdiction)

Deal-Specific Requirements

• Some deals may have geographic restrictions
• Certain high-value items may require additional verification
• Follow any specific rules set by the deal creator
• Creators cannot purchase tickets for their own deals

Important Note

Always read the deal description and terms before purchasing tickets. Some deals may have specific conditions or requirements. Deal creators are not eligible to purchase tickets for their own deals to ensure fairness.

3. How to Purchase Tickets

Step-by-Step Process

1. Click on a deal that interests you to view full details
2. Review the product information, terms, and conditions
3. Select the number of tickets you want to purchase
4. Click "Add to Cart" or "Buy Tickets"
5. Review your order in the shopping cart
6. Proceed to checkout and complete payment
7. Receive confirmation email with ticket details

Ticket Limits & Strategy

• You can purchase multiple tickets for the same deal (where allowed)
• More tickets = higher chance of winning
• Consider the ticket-to-value ratio when deciding how many to buy
• Some deals may have maximum ticket limits per person

Pro Tip

Check your My Tickets page to track all your active entries and see your odds of winning.

4. Deal Timeline & How Deals Close

How Timing Works

• Deals do not have specific deadlines or end dates
• Deals only close when all tickets are sold out
• Winners are selected shortly after the last ticket is purchased
• You'll be notified via email and in-app notification if you win

What Happens Next

1. Deal closes when all tickets are sold out
2. Random winner selection process begins immediately
3. Winner is announced (usually within 24 hours)
4. Winner has a limited time to claim their prize
5. Product is prepared for shipment to the winner

How It Works

Since deals only close when sold out, popular items may sell out quickly while others may take longer. Keep an eye on tickets remaining to gauge how fast a deal might close.

5. Winning & Claiming Your Prize

If You Win

• You'll receive immediate notification via email and app
• Check your account dashboard for winner confirmation
• You have 7 days to claim your prize
• Provide accurate shipping information
• Confirm your identity if required for high-value items

Winner Responsibilities

• Winners are responsible for all shipping and handling costs
• Winners are responsible for any applicable state sales tax
• Provide accurate shipping address and contact information
• Respond promptly to shipping coordination requests
• Arrange for someone to receive the package if needed

Prize Fulfillment Process

• You will be contacted about shipping arrangements and costs
• Shipping costs will be calculated based on your location and item size/weight
• Sales tax will be calculated based on your state's requirements
• Tracking information will be provided once shipped
• Delivery timeframes vary by product and shipping method chosen

Important

Unclaimed prizes within the 7-day window may be forfeited. Winners must cover shipping costs and applicable taxes. Make sure to check your notifications regularly and respond promptly if you win.

Tips for Maximizing Your Success

Smart Ticket Buying

• Look for deals with fewer total tickets
• Consider the ticket price vs. product value
• Buy tickets early for popular items
• Set a budget and stick to it

Stay Organized

• Enable push notifications
• Check your email regularly
• Keep your profile information updated
• Track your entries in "My Tickets"

Choose Wisely

• Research products before entering
• Read creator reviews and ratings
• Factor in shipping costs and taxes when calculating value
• Only enter for items you actually want

Safety First

• Verify creator authenticity
• Report suspicious deals
• Use secure payment methods
• Keep records of your purchases

Frequently Asked Questions

What happens if I don't win?

If you don't win, your tickets are not refunded as they represent your entry fee for the chance to win. However, you can enter other deals with new ticket purchases.

Can I cancel my ticket purchase?

Ticket purchases are generally final. However, if a deal is cancelled by the creator or Zwee, you will receive a full refund.

How are winners selected?

Winners are selected using a provably fair random selection process. Each ticket has an equal chance of winning, regardless of when it was purchased.

What are the additional costs if I win?

Winners are responsible for shipping and handling costs, which vary based on location and item size. You'll also be responsible for any applicable state sales tax based on your location and the product value.

When do deals close?

Deals close only when all tickets are sold out - there are no specific deadlines. Popular items may sell out quickly, while others may take longer depending on demand.

Can creators buy tickets for their own deals?

No, creators cannot purchase tickets for their own deals. This policy ensures fairness and prevents conflicts of interest.

How Zwee Deals Work

Browse & Find Deals

Purchase Tickets

Wait for Draw

Win & Claim