Managing your notifications
Customize your notification preferences to stay informed about listings, wins, and platform updates without being overwhelmed.
Table of Contents
Quick Setup
Get your notifications configured in under 2 minutes with our recommended settings.
Essential Only
Winners, payments, security alerts
Balanced
Essential + new listings, ending soon
Everything
All updates and community activity
Types of Notifications
Winners & Results
- You won a listing draw
- Drawing results announced
- Prize claim instructions
- Shipping updates
Listings & Deals
- New listings from followed creators
- Listings ending soon
- Price drops and special offers
- Categories you're interested in
Social & Community
- New followers
- Creator you follow goes live
- Comments on your activity
- Community challenges
Security & Account
- Login from new device
- Password changes
- Payment method updates
- Suspicious account activity
Email Notification Settings
How to Manage Email Notifications
Email notifications are the most reliable way to stay updated. You can customize which emails you receive and how often.
Step-by-Step Setup
Go to Settings
Click your profile picture → Settings → Notifications
Select Email Tab
Choose which types of emails you want to receive
Set Frequency
Choose immediate, daily digest, or weekly summary
Save Changes
Your preferences are saved automatically
Email Best Practices
- • Check your spam folder regularly
- • Add zwee@notifications.com to contacts
- • Use a reliable email provider
- • Keep your email address updated
Common Issues
- • Emails going to spam/junk folder
- • Delayed email delivery
- • Corporate email blocking
- • Outdated email address
Push Notification Settings
Mobile & Desktop Push Notifications
Get instant alerts on your phone or computer for time-sensitive updates like drawing results and ending listings.
Mobile Setup
iOS (iPhone/iPad)
Settings → Notifications → Zwee → Allow Notifications
Android
Settings → Apps → Zwee → Notifications → Enable
Desktop Setup
Push Notification Categories
High Priority
Winners, security alerts, payment issues
Medium Priority
Ending soon, new from followed creators
Low Priority
Social activity, general updates
SMS Notification Settings
Text Message Alerts
SMS notifications are reserved for the most important updates to ensure you never miss a win or critical account alert.
SMS Setup Process
Verify Phone Number
Go to Settings → Account → Phone Number
Enter Verification Code
Check your texts for a 6-digit code
Choose SMS Preferences
Select which alerts you want via text
Available via SMS
- • Drawing results (wins only)
- • Security alerts
- • Payment confirmations
- • Account verification codes
Not Available via SMS
- • New listing notifications
- • Social activity updates
- • Marketing messages
- • General platform updates
SMS Rates & Limits
Standard messaging rates apply. We limit SMS to 5 messages per day to avoid spam. Text STOP to opt out anytime.
Notification Frequency
Instant
Receive notifications immediately as they happen
Daily Digest
Get a summary of the day's activity each evening
Weekly Summary
Receive a weekly roundup every Sunday
Quiet Hours
Set specific hours when you don't want to receive non-urgent notifications.
Default Quiet Hours
10:00 PM - 8:00 AM (your local time)
Emergency Override
Security alerts and wins still come through
Browser Notification Settings
Enabling Browser Notifications
Browser notifications appear as pop-ups on your desktop, even when Zwee isn't open in a tab.
Desktop Browsers
Chrome
Settings → Privacy & Security → Site Settings → Notifications
Firefox
Preferences → Privacy & Security → Permissions → Notifications
Safari
Safari → Preferences → Websites → Notifications
Mobile Browsers
Mobile Chrome
Limited support - use the mobile app instead
Mobile Safari
iOS 16.4+ supports web notifications
Tip: For the best mobile experience, download the Zwee app from your app store.
Troubleshooting Notifications
Common Issues & Solutions
Not Receiving Any Notifications
- • Check your notification settings in account preferences
- • Verify your email address is correct and verified
- • Look in your spam/junk folder
- • Ensure browser notifications are enabled
- • Try logging out and back in
Receiving Too Many Notifications
- • Switch from instant to daily digest mode
- • Uncheck non-essential notification types
- • Use quiet hours to limit notification times
- • Unfollow creators you're no longer interested in
Delayed Notifications
- • Check your internet connection
- • Update your browser or mobile app
- • Clear browser cache and cookies
- • Disable battery optimization for the Zwee app (Android)
SMS Not Working
- • Verify your phone number is correct
- • Check if you've texted STOP (text START to re-enable)
- • Ensure your carrier supports SMS from short codes
- • Contact your carrier about potential blocking
Reset All Notifications
If you're experiencing persistent issues, you can reset all notification settings to defaults.
Go to Settings → Notifications → Advanced → Reset to Defaults
Notification Best Practices
Recommended Setup
- Enable email for all important notifications
- Use push notifications for time-sensitive alerts
- Set up SMS for winners and security only
- Use daily digest for non-urgent updates
- Configure quiet hours for better sleep
Pro Tips
- •Create email filters to organize Zwee notifications
- •Follow only creators you're genuinely interested in
- •Review and update settings monthly
- •Use different settings for different devices
- •Test notifications after making changes
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